Meal Service Frequently Asked Questions
Q: How does it work?
A: If you are purchasing a meal order for yourself, simply go to the Meal Delivery Service page and choose from the Packages. You can also order the meals individually if you prefer.
There are options for Meals, Snacks, Broth, Drinks and Lactation Products.
If you are purchasing a meal order as a gift, you have the option of choosing from the variety of Packages and individual meals. As you proceed to the checkout, you will have the option of providing the address and phone number of the gift recipient, so that arrangements can be made to deliver the food gift to their home.
You can also purchase a Meals Gift Card from the The story behind Meals with Keturah or Preconception, Pregnancy & Postpartum Meal Service page and you can select the value of your Gift Card. This gives the recipient the opportunity of choosing what they would like to order themselves.
Q: Where do you deliver?
A: We deliver within a 20km radius of Annandale in Sydney, NSW.
If you live outside of this area, please feel free to contact us to see what options may be available.
Q: What is the cost of delivery?
A: $15 flat rate for deliveries within a 20km radius of Annandale.
Q: What days do you deliver?
A: Deliveries currently occur every Tuesday & Wednesday.
Delivery days may differ for Postpartum Meal Packages.
Q: Is there a cut off for orders?
A: Yes, Saturday at 8pm for a Tuesday or Wednesday delivery.
Q: It’s Monday and I’ve missed the cut off time. Can I still order for the current week’s delivery day?
A: It may be possible, but we cannot guarantee. Please send me an email with your request and we will do our best.
Do you cater for allergies?
A: Currently, we do NOT specifically for allergies, such as Celiac Disease or Anaphylaxis. However, we can work with Food Intolerances, and have many gluten free and dairy-free options. You must let us know if you have strong adverse reactions to any foods.
Q: Do you cater for special diets?
A: We are more than happy to work with adapting a recipe to suit your taste & preferences. We can also remove or substitute individual ingredients upon request. There are some gluten-free, dairy & soy-free choices as well as vegetarian & vegan-friendly choices.
Q: I would like to order food for an extended period of time to meet the needs of my Postpartum Recovery. Can I have a tailored approach?
A: Absolutely! We welcome tailored orders to cover your Fourth Trimester Nutritional Needs. Please get in touch if you have a preference for two, four, or six week’s of Meals and we can work together on a plan.
Q: Where do you buy your ingredients from?
A: Thank you for asking!
We purchase our meat from Feather and Bone Providore, a whole body butchery, who exclusively source pasture-raised animals directly from local, regenerative farms. They visit every farm to ensure transparency and provenance.
Our fruit and vegetables are purchased from a combination of sources, including Organics Only, local farms, and Harris Farm.
Pantry ingredients come from Honest to Goodness, a Sydney-based distributor of certified organic whole food and natural products.
Q: Is your food Certified Organic?
A: Most of the ingredients used in our meals is certified Organic. You can ensure that the freshest, best quality and carefully chosen seasonal ingredients are substituted when certified Organic is not accessible.
Q: How many serves can I expect from each dish?
A: As a general rule, if the weight of a meal is 750ml or 750grams, you can expect it to provide two servings.
If the weight of a meal is 1.5 litre or 1.5 kilogram, you can expect it to provide three generous servings, or four modest servings.
Q: Will the meals be enough to feed my partner?
A: The meals focus on the nutritional needs of the Newborn Mother. Of course if you are willing, you can always share, however if you are ordering a Weekly Package, this will no longer cover all of the mother’s meals for the desired duration. You can also order additional servings to ensure that there is enough for you both.